Luca wrote: |
Prego Carole, se può, di tradurre. Le cose non sono così semplici in Italia. Ci sono uffici per ogni esigenza (anche per i reclami) ma spesso... non funzionano o non hanno effetivi poteri sanzionatori. Anche delle lettere precompilate rischiano di non essere adatte allo scopo. Spesso ciò che rsulta indispensabile è una telefonata, ma fatta da qualcuno che parli italiano e che sappia cosa chiedere E a volte, per ciò che ha spiegato Riccardo, ciò non basta. Se vuoi mandarmi un PM con tutte le informazioni posso provare a telefonare io al tuo posto. Non sono sicuro che otterremo risultati, ma possiamo provare. Luca |
lilbees wrote: |
Dear Riccardo, I know it is difficult for you and takes a lot of time. You are very much appreciated. You work very hard for your clients as I can speak from my experience with you. You are very conscientous in keeping the clients well informed. I guess it would be nice to have some kind of response though from the Communes even if it says "I am looking" or "I need more information". It is when a request goes into a void and not knowing if you sent it to the right person or not with the right information. At least with Tunisia, they may be slow in responding but I did receive an acknowledgement of my request. It took at least 6 months to receive my first packet, but requests I have made since then have taken much less time. Because of the information I received I found my family increased greatly and not from distant cousins but to 1st and second cousins. Found grand aunts and uncles and was very pleased to learn about them. The only difficulty I have now is finding the contemporary generation. No phonebooks available to access for information like the PageinBlanc in Italy itself. Using the Tunisian phonebook requires so much exact information. It is not enough to just put in the Surname or look within a commune. The LDS site enabled me to write my communications in French. I do send an email and a letter to the Prelature of Tunis. More effective than just doing the letter. I did learn there is only one clerk handling most of the requests so it is slow. lilbees |
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