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#1: Windows Vista Home Premium Author: Biff83, Location: Florida

Posted: Mon Aug 20, 2007 3:34 pm
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Looks like I'll be next to purchase a new system. My current 8 year old system has been acting up the last couple of weeks so we decided we're going to spend some bucks on ourselves. Dual core processor, 2GB dual channel DDR SDRAM, 250GB hard drive, media card reader with Vista Home Premium as the OS. I hate to part with my old, reliable HP printer and HP scanner but I've been told that there are no available drivers to support the hardware. Likely we'll purchase a fax, scanner and printer when we buy the system so everything will be bundled.

My only concern is the Vista Home Premium OS. I've heard that there were issues with Vista. Has anyone purchased a system recently with Vista preinstalled--not as an upgrade to an initial XP system--and have you had any issues? Or is Vista the best thing since sliced raisin bread?

Thanks,
Biff

#2: Re: Windows Vista Home Premium Author: goganga, Location: North Italy

Posted: Mon Aug 20, 2007 4:33 pm
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I'm attached to XP.

Remember that nearly 1GB of the ram memory is absorbed from Vista.

I suggest you (if you can, of course) to buy a new lap top without OS and then install XP.

Wink

#3: Re: Windows Vista Home Premium Author: nuccia, Location: Toronto, Ontario, Canada

Posted: Mon Aug 20, 2007 4:35 pm
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I like XP too. I haven't heard too many good things about Vista. Too new and too many glitches still.

#4: Re: Windows Vista Home Premium Author: rfornal, Location: Columbus, Ohio

Posted: Mon Aug 20, 2007 9:03 pm
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I would recommend staying with XP if you can ... for a while.

Also, the printer, fax, scanners can be problematic ... better to keep things seperate in this instance.

#5: Re: Windows Vista Home Premium Author: Cathy,

Posted: Mon Aug 20, 2007 10:03 pm
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That is why I bought my laptop weeks before Vista came out. The first version of a new OS always has problems. They never seem to work all the bugs out before they release it. My friend bought a a new laptop with Vista and couldn't get it to work with our networks. She had to load XP on it and everything finally worked.
Biff I am so glad you are getting a new computer. You will love it. You will have lots of room to store pictures of your grandbabies! And perhaps we will see you on Skype!

#6: Re: Windows Vista Home Premium Author: Gina501, Location: Houston, Texas

Posted: Mon Aug 20, 2007 10:35 pm
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I just got a new computer with Vista. I have had no problems, but I don't know yet all the new things it does. Haven't had a chance to find out.

#7: Re: Windows Vista Home Premium Author: Biff83, Location: Florida

Posted: Mon Aug 20, 2007 11:21 pm
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Okay,
The score thus far here is one neutral (Gina), and four negative (Cathy, Bob, Nuccia, and Simy). Checking with the folks at work in the IT department, it was one positive for Vista and four negative although they all felt Vista would have a bright future after the kinks were worked out. My old reliable HP printer and scanner also have drivers for XP but not for Vista.

Looks like XP is the hands down winner.

Thanks to all for your input.

Biff

#8: Re: Windows Vista Home Premium Author: Cathy,

Posted: Mon Aug 20, 2007 11:31 pm
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Awesome! Now make sure it has a port for your digital camera's memory card! You will need that for all those baby pictures and big girl pictures of Angelina. If it doesn't let me know I have a memory card reader around here somewhere that I no longer need. I'll be happy to send it to you.

#9: Re: Windows Vista Home Premium Author: Biff83, Location: Florida

Posted: Mon Aug 20, 2007 11:36 pm
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Cathy wrote:

Awesome! Now make sure it has a port for your digital camera's memory card! You will need that for all those baby pictures and big girl pictures of Angelina. If it doesn't let me know I have a memory card reader around here somewhere that I no longer need. I'll be happy to send it to you.

If that's a 13-1 card reader, the new system will have one so we can download the pix from out Kodak digital camera. We've had to go to our daughter's to download pix since my current system couldn't handle the software. I'm also going to make sure it will support a microphone/headset and SKYPE although I'm not sure how my wife will take to the idea of me chatting with all you lovely ladies!!!

Biff

#10: Re: Windows Vista Home Premium Author: Cathy,

Posted: Mon Aug 20, 2007 11:52 pm
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Great - you will love that. Don't worry about Skype - as long as you have Vista or XP it will be compatible. I got a headset at Walgreen's for $9.99.
Tell your wife not to worry - except for Carole, Emmy and I, everyone is married. And we are good girls and would never encroach on her territory!

#11: Re: Windows Vista Home Premium Author: Gina501, Location: Houston, Texas

Posted: Tue Aug 21, 2007 10:28 am
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and hey....we would love to talk to your wife too!

#12: Re: Windows Vista Home Premium Author: Biff83, Location: Florida

Posted: Mon Sep 24, 2007 1:20 pm
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Hello all,

Thought I'd fill you in as to where my new system is at. It arrived a couple of days before Isabelle was born and since we were so busy with the baby we decided to have a Dell rep do the setup and data recovery from our old computer which was done this past Friday. So far we've experienced nothing but problems. First, we were unable to register McAfee as were two separate Dell tech reps after a number of deinstall and reinstalls (3 hours plus on the phone). When they couldn't figure out what was wrong, they sent me to aMcAfee rep who did a deinstall of McAfee and then had me download the software via the net (another hour).

On Sunday when I went to print an email, the Dell printer/scanner/copier would not work. More phone calls to Dell with multiple reps who did deinstalls and reinstalls of the printer software, drivers, etc. with no success. Their conclusion was that my operating system has corrupted registry files (whatever that is) and that I must deinstall and reinstall the operating system (another 3 and a half hours on the phone). That's when I lost it, escalated my call to a supervisor and requested that a rep get his/her buns to my home and fix whatever was wrong. When the supervisor stated that someone coming to my home wasn't an option, I went ballistic and had my wife get on the phone. She escalated the call to someone further up the food chain who set up a phone call for this afternoon between someone from senior management and my wife.

I'm at the point that I'm wondering what other software/hardware won't work. We've only used the system to check email and the net so I have no idea if my CD/DVD burner, photo software etc. are working. The main reason we went with Dell and had a rep do the set up was to avoid the problems we're having. Until the situation is corrected, I don't dare install Skype or the FTM 16 software I purchased. I'll let you know how I make out.

Thanks for reading me and pardon my venting.

Biff

#13: Re: Windows Vista Home Premium Author: Cathy,

Posted: Mon Sep 24, 2007 1:55 pm
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Holy cow Biff!! Shocked

That (pardon me) sucks! I was thinking of getting my daughter a Dell but I think I'll stick with someone else. So sorry you are having trouble. Any chance of a return?
Someone remind me never to mess with Biff or his wife! hide

#14: Re: Windows Vista Home Premium Author: nuccia, Location: Toronto, Ontario, Canada

Posted: Mon Sep 24, 2007 2:00 pm
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Well Biff..

Welcome to my world! I have heard it happen that the files can be corrupt right from the get go!

Was the operating system pre installed? My friend bought a DELL and had very similar problems...it did work itself out though so walk away and breathe.

Could call..don't install the FTM. Skype is no big deal..it can be installed and uninstalled anytime. You will never lose your screen name. That was the least of my problems..it only took two minutes to reinstall it each time. FTM on the other hand has files and you will lose any info you enter on it unless you back it up. It also takes a bit longer.

No use in getting upset..give me their number and I'll call them..I know just kiss

what to say to this computer people! Wink

#15: Re: Windows Vista Home Premium Author: Biff83, Location: Florida

Posted: Mon Sep 24, 2007 2:15 pm
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The operating system, Dell scanner/printer, McAfee, Windows were all pre-installed by Dell. Likewise, the tech who did the setup was a local person paid by Dell. When it comes to computers, I'm not the brightest bulb in the room. So rather than screw things up, we decided to go with a Dell system and a Dell authorized setup. Whether the system was messed up out of the factory, caused by the setup person, or caused by a Dell tech rep who had access to my computer while trying to solve the McAfee and printer problems I have no idea. My preference is to return the tower for a replacement and a new install at no cost, but I'll settle for someone coming out, servicing my system and checking out everything before leaving. Someone from Dell was supposed to call my wife at 2 this afternoon so I'll post an update later.

Biff

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